Time Customer Service

13 facts about flirting that single — and married — people should know

The Simple Customer-Service Mistake That Cost $800

Why being proactive, rather than reactive, in customer service creates loyalty and makes 'cents'.

Preventive Maintenance is Customer Service

Preventive Maintenance is customer service! In fact, we should include preventive maintenance in our apartment presentation. We can explain the benefits of this feature. Unit inspections are often viewed by residents as an intrusion into the privacy of their home. Properly introduced and explained, the required inspections can be appreciated as...

8 Questions to Ask When Hiring A Janitorial Service

We understand that hiring a new service for your business can be a tough decision. To help you, we have a list of questions to ask a new janitorial service.

2 Ways to Create Uncommon Customer Service

Providing exemplary customer service requires that you truly know and understand your customer. Know their needs and desires to compete and serve the best.

Should you consider outsourcing customer service for your eCommerce business?

Is outsourcing customer service right for your online store? Learn what to consider, including pros and cons, as you look at outsourcing customer support.

5 Customer Service Phrases to Banish

Don't Let Constraints Kill Customer Service

Too many financial constraints can kill customer service. And that, in turn, can cause serious problems for your business

8 Ways Customer Service Affects Your Business's Bottom Line

High-quality customer service is essential to a growing or established company's bottom line.

5 Easy Ways to Make Your Customer Service Shine

Ah, the Internet. It came here to make our lives easier: We can order food, find a date, and market our products from the comfort of our couch. And, we can go shopping! Shopping! – without having to find a parking spot, deal with crowds or stand in line. Being able to do things faster

Choose the Spanish Option for Better Customer Service

Occasionally, when you call customer service, you get someone from another country that is very hard to understand. If you choose the option for Spanish, you can often get redirected to a call center in America with English-speaking representatives (yes, English).

3 KPIs for Customer Service You Should Be Tracking

This post will detail three KPIs for customer service, why you should absolutely be tracking them, and how to measure them.

The Keys to Customer Service

Top 5 Benefits of Outsourcing Ecommerce Customer Service

Customer service is one of the most important aspects of a business seeking growth and success. Companies strive to differentiate themselves from their competition, and providing comprehensive care to their customers keeps more. The post Top 5 Benefits of Outsourcing Ecommerce Customer Service appeared first on Global Response. Industry